We specialise in offering bespoke, customisable, and tailored products that showcase personalised nametags, specific straps length and distinct fabric combinations, making them unsuitable for resale to others. Therefore, refund requests will be entertained solely in cases of manufacturing defects or if the product significantly varies from the agreed specifications. Please note that refunds or exchanges will not be facilitated if the customer has a change of mind or for any other personal reasons. For more details, please refer our full Refund Policy.